Frequently asked questions
How much does chalet or condo property management cost?
The management fee is 15% of rental revenue before taxes. There are no membership fees, and our agreement is by mutual agreement, with no long-term commitment or exclusivity.
What does property management include?
The management fee includes property marketing, reservation management, guest communications, housekeeping coordination, dynamic pricing, stay monitoring and rental revenue management.
Who pays the housekeeping fees?
Housekeeping fees are charged to guests. These fees are clearly disclosed during the booking process so guests know exactly which charges apply to their stay.
Does Hôtel à la maison require exclusivity?
No. You remain free to use your property as you wish, according to the terms agreed upon for its management.
How does dynamic pricing work?
Our dynamic pricing strategy is first established in agreement with the property owner. Once approved, we manually adjust rates based on demand, time of year, events, market conditions and the specific characteristics of each property.
Is it profitable to have a chalet or condo professionally managed?
The profitability of a rental property depends on several factors, including location, capacity, property quality, local demand, seasonality and revenue potential. There is therefore no guaranteed income that applies to every property.
What are the requirements for legally renting a chalet or condo in Quebec?
Requirements vary depending on the municipality and the length of the rental.
For stays of less than 31 days, a CITQ classification certificate is required, along with compliance with applicable municipal requirements. Appropriate insurance coverage and certain tax obligations must also be considered.
What insurance is required to rent out a chalet or condo?
Commercial liability insurance with coverage of $2 million is required to rent out the property.
Can I still use my property personally?
Yes. You remain the owner and can continue to use your property for personal stays. Simply provide us with your dates of use so they can be blocked on the rental calendar.
Does Hôtel à la maison have its own housekeeping teams?
Yes. Where the territory allows, we have our own housekeeping employees, which allows us to directly monitor cleaning quality between stays.
In areas where we do not have our own team, we work with local partners. We are also continuously recruiting.
How are the properties marketed?
We use several channels to reach travelers, including our transactional website, a network of more than 20 booking platforms, digital advertising and search engine optimization strategies.
How long has Hôtel à la maison been managing rental properties?
Hôtel à la maison has been managing rental properties in Quebec for more than 11 years.
Today, we work with more than 200 property owners across several regions and distribute properties on more than 20 booking platforms.
In which regions of Quebec does Hôtel à la maison manage properties?
We manage vacation homes and condos in several regions, including the Estrie, Charlevoix, the Laurentians, Lanaudière, and the Quebec City and Montreal areas.
Why entrust your chalet or condo to Hôtel à la maison?
We are a leader in rental property management in Quebec, a Superhost on Airbnb — a rare distinction for a property manager — and a strong team that property owners can rely on.
